Referral reports by quantity or value to measure your marketing activity Service users suspect list split by likelihood Always on Time home care software allows you to have custom fields and the reporting system reflects this, so will tell you exactly what you need to know about your business. From quick mailouts to groups of your customers to more complex customised reports, Always on Time home care software has a powerful reporting system to keep you informed. Your dashboard gives you a quick overview, but often you’ll want to know a little more. Know what’s going on with live management information. Generate payroll reports for your workforce with variable pay rates based on booked times or flat pay rates with actual check in/out times.Īllocate a price against a specific job cycle, so you can easily see what income each care worker is generating per day and week. Specify hourly rates or fixed rate for a job. Set fields for export to Sage or other payroll softwareĪutomatically batch generate detailed invoices with your logo for all clients in a given date range. ![]() Examples include:Ĭategorize your service users by type – private, social services referral or nursing care for exampleĮasily see where your opportunities are within your sales pipeline You can also set up a range of custom fields which will allow you to record exactly what you need for each service user. Know your full schedule of regular visits and quickly see what previous additional work you have completed for a client – all available instantly and on a single page. ![]() With tracked resolutions, messages are fully auditable and perfect for CQC inspections. Store messages about clients and mark as specific types to record complaints and compliments. Quick access complete job history and postpone visits for a specified period. Store a copy of the contract and even upload a client photo. Use standard fields, or add info with flexible custom fields. You can set up a range of different home care services, so you can record exactly who is doing what jobs, such as:Īlways on Time’s integrated service user record management enables you to keep track of all your service user information. Produce a large print rota for your service user with staff ID photos for those clients with dementia or visually impaired to provide extra security for vulnerable adults.īulk allocate or cancel and quickly reschedule and create exceptions using drag and drop or use ‘suggested carer’ functionīased on criteria, such as proximity, clashes, availability, hours worked. Email or print rotas off for staff and clients. Set filters for groups, staff or clients. View rotas by the hour, day or week with all information updated live. Cancel jobs with the choice of whether to charge clients and whether to pay staff. ![]() You can record regular job notes, such as the keycode or add specific instructions if something is different that week.Īdd tariffs and pay rates, so Always on Time home care software will tell you what income each care worker is generating per day and per week, irrespective of whether you are charging on an hourly rate or on a fixed rate basis. You can also add one-off jobs if you are taking service users out on visits for instance. Easily create repeating jobs to have permanent runs or create templated jobs that repeat daily, weekly or monthly. Schedule regular or one-off visits, see a complete job history for any service user and view their schedule for the day or week at a glance. Scheduling your home visits is easy with Always on Time home care agency software which has been created for you to be able to produce hundreds of staff rotas and job sheets as quickly as possible and assign specific work to qualified care workers.
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